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About Us > Quality and Environment > Policy
Quality and Environment Policy

UMS will maintain a profitable business through the following commitments to our customers and stakeholders:



Constantly improving customer satisfaction:

  • Identifying their needs and providing solutions
  • Implementing sustainable improvement processes
  • Seeking feedback 

Partnering with our external providers:

  • Having a fair and ethical selection process
  • Specifying our key needs to ensure & improve quality
  • Giving feedback on their performance

Protecting and developing our people:

  • Ensuring safe and motivating working conditions
  • Developing the necessary skills and knowledge
  • Providing open communication and seeking feedback

Protecting and delivering our shareholders' interests:

  • Adopting strategies and ethics in line with their needs
  • Safeguarding their interests through appropriate governance
  • Providing regular, accurate and open information

Continuously reducing our environmental impacts:

  • Complying with customer requirements and legislation
  • Promoting energy and resource conservation
  • Implementing sustainable manufacturing processes
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