Our customers and markets are changing at an ever-increasing pace and becoming more demanding. Each day our competition becomes tougher. Additionally, we need to be a good corporate citizen and minimise our environmental impacts.

In order to meet these challenges, UMS has developed a Quality and Environmental Policy based on five commitments towards our stakeholders:

 

1. Commitment to our customers
2. Commitment to our suppliers
3. Commitment to our people
4. Commitment to our shareholders
5. Commitment to the environment

Each of these commitments is supported by the following behaviours:


1. Commitment to our customers

Our highest priority is to fully satisfy our customers. We will   

   - listen to their needs in order to make clear, comprehensive and precise offers,
   - respect all of commitments we make,
   - actively seek feedback to improve our performance,
   - provide comprehensive follow-up and support for products and services supplied,
   - constantly improve our technologies, products, services, and efficiency.


2. Commitment to our suppliers

We establish cooperative relationships with suppliers, based on mutual trust and good faith. We will

   - choose suppliers with a full transparency of the selection process
   - behave in an ethical manner
   - actively give feedback of performance to enable their continuous improvement
   - respect our commitment to the mutually agreed terms and conditions


3. Commitment to our people

The motivation and development of each one of our people underpins our success. We will

   - treat our people equally, fairly and respectfully at all times
   - provide a safe working environment
   - provide regular and transparent communications
   - provide regular performance feedback and aim to develop their full potential
   - actively seek feedback to improve their satisfaction


4. Commitment to our shareholders

We are committed to creating Shareholder value and adhering to the principles of good corporate governance. We will

   - develop business strategies in line with their needs and interests
   - provide regular, reliable and comprehensive information,
   - safeguard their interests and adhere to appropriate corporate governance standards
   - behave in line with their ethical standards


5. Commitment to the environment

We are committed to minimising our impact on the environment. We will   

   - evaluate and monitor the environmental impacts of our of our sites, activities and products,
   - continuously prevent pollution and reduce our overall  environmental impacts
   - comply with all applicable environmental regulations,
   - provide appropriate information on the environmental impact of our activities.